Customer Speciaist, Accounts Receivable

Location:	Ottawa, Ottawa West, Ottawa, Ontario, Canada
Job Type:	Permanent
Posted:	29th May 2007
Closing Date:	11th Jun 2007
Posted By:	Honeywell
Details:
Customer Speciaist, Accounts Receivable This position is based in Ottawa,Ontario and no relocation is currently offered. Responsibilities: • Establish and maintain effective working customer relationships. • Actively lead the reduction of accounts receivable. In the HBS business this includes both Unbilled Project and all Billed Receivables. • Participate in overall Net AR WC goal achievement • Work the customer relationship to optimize progress billings. Lead the liaison between external customer and internal project managers to proactively manage the balance between accurate, timely billing and maximization of receipts. • Lead resolution of disputes with assistance of Field Leaders and Finance Support. Ensure team and individual goals on dispute reduction/resolution are achieved. • Manage and administer customer accounts including customer account reconciliations and some direction of application of unapplied credits/cash. • Identify and escalate defined uncollectible accounts • Act as control point for business AR specific policies and processes • Drive regular involvement of branch/district management in status of portfolio • Act as a team member of the Customer Specialist Team • Actively Participate in Six Sigma Teams

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